At KFC NG, I serve customers in a busy environment, process orders, and handle cash and card payments. I answer questions in person and over the phone, explain meals and packages, and take orders.
I listen to customer needs, handle complaints, and provide appropriate solutions. I also recommend suitable products and use upselling techniques to support sales.
At Better Days, I assisted customers with registration and kept their information and digital records up to date. I handled concerns, resolved issues, and followed up when needed.
At Airtel NG, I assisted customers with SIM registration, product inquiries, and service-related issues. I promoted Airtel products through upselling and cross-selling while maintaining customer records.
