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@malikrashid
Detail-oriented IT professional with a focus on data management.
I am a dedicated IT professional with a Bachelor of Science in Information Technology and a minor in Cyber Security from the University of St. Francis. My experience spans various roles, including Property Manager, Data Entry/OTR Dispatcher, and IT Service Desk Analyst Intern. I have a strong foundation in programming and web development, which I leverage to solve complex problems and enhance operational efficiency.
Throughout my career, I have successfully managed property budgets, improved data entry processes, and supported software development projects using agile methodologies. My technical skills include Java, C++, SQL, HTML, CSS, and various software tools like Microsoft Office, ServiceNow, Tableau, and PowerBI. I thrive in collaborative environments and have a proven track record of delivering results that meet client expectations.
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Work history, roles, and key accomplishments
AL- Basim Real Estate Agency
Jan 2024 - Present (1 year 10 months)
Managed property budgets, monitored expenses, and ensured financial targets were met. Oversaw tenant relations, addressing inquiries, resolving complaints, and ensuring tenant satisfaction.
Legacy Express Trucking Co.
Jan 2023 - Present (2 years 10 months)
Verified and cross-referenced data to ensure consistency and accuracy across multiple platforms. Managed large datasets, ensuring timely and error-free data entry.
BDO USA
Jan 2022 - Present (3 years 10 months)
Garnered functional requirements for software solution requests and leveraged programming skills to help team with solution development. Supported completion of user stories, using agile methodologies and best practices, to ensure delivery of agreed upon capabilities for clients and stakeholders.
Menards
Jan 2018 - Present (7 years 10 months)
Greeted customers and identified customer needs. Described merchandise and explained use, operation, and care of merchandise to customers.
Degrees, certifications, and relevant coursework
Bachelor of Science, Information Technology
2019 - 2022
Activities and societies: NAIA Mens Soccer Team
Completed a Bachelor of Science in Information Technology with a minor in Cyber Security. Gained foundational knowledge in programming, web development, and network security.
Software and tools used professionally
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