Open to opportunities

Malik Rashid

@malikrashid

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Detail-oriented IT professional with a focus on data management.

United States

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What I'm looking for

I am seeking a role that fosters growth, encourages innovation, and values collaboration.

I am a dedicated IT professional with a Bachelor of Science in Information Technology and a minor in Cyber Security from the University of St. Francis. My experience spans various roles, including Property Manager, Data Entry/OTR Dispatcher, and IT Service Desk Analyst Intern. I have a strong foundation in programming and web development, which I leverage to solve complex problems and enhance operational efficiency.

Throughout my career, I have successfully managed property budgets, improved data entry processes, and supported software development projects using agile methodologies. My technical skills include Java, C++, SQL, HTML, CSS, and various software tools like Microsoft Office, ServiceNow, Tableau, and PowerBI. I thrive in collaborative environments and have a proven track record of delivering results that meet client expectations.

Experience

Work history, roles, and key accomplishments

Property Manager

AL- Basim Real Estate Agency

Jan 2024 - Present (1 year 7 months)

Managed property budgets, monitored expenses, and ensured financial targets were met. Oversaw tenant relations, addressing inquiries, resolving complaints, and ensuring tenant satisfaction.

Budget Management Tenant Relations Rent Collection

Data Entry / OTR Dispatcher

Legacy Express Trucking Co.

Jan 2023 - Present (2 years 7 months)

Verified and cross-referenced data to ensure consistency and accuracy across multiple platforms. Managed large datasets, ensuring timely and error-free data entry.

Data Entry Data Verification Dispatching

IT Service Desk Analyst Intern

BDO USA

Jan 2022 - Present (3 years 7 months)

Garnered functional requirements for software solution requests and leveraged programming skills to help team with solution development. Supported completion of user stories, using agile methodologies and best practices, to ensure delivery of agreed upon capabilities for clients and stakeholders.

Requirements Gathering Agile Methodologies Software Configuration IT Support

Sales Service Team Member

Menards

Jan 2018 - Present (7 years 7 months)

Greeted customers and identified customer needs. Described merchandise and explained use, operation, and care of merchandise to customers.

Customer Service Sales Product Knowledge Merchandising Communication

Education

Degrees, certifications, and relevant coursework

University of St. Francis

Bachelor of Science, Information Technology

2019 - 2022

Activities and societies: NAIA Mens Soccer Team

Completed a Bachelor of Science in Information Technology with a minor in Cyber Security. Gained foundational knowledge in programming, web development, and network security.