Megan Jensen

As a seasoned IT Analyst with over 5 years of experience, I have a proven track record of optimizing IT service desk operations and delivering exceptional user support in dynamic, high-volume environments. My expertise lies in diagnosing and resolving complex technical issues, streamlining workflows, and enhancing departmental efficiency. I thrive in collaborative environments, working with cross-functional teams to implement innovative solutions and drive continuous improvement.

With a strong background in technical troubleshooting, I am well-versed in a range of technologies, including Office 365, Azure, AWS, and Intune. I am committed to staying up-to-date with the latest advancements in technology, ensuring that I can adapt to changing business needs and provide top-notch support to users.

Throughout my career, I have demonstrated a passion for delivering exceptional customer service, and I am dedicated to empowering users and staff with valuable resources and knowledge. I am excited to leverage my skills and experience to drive innovation and excellence in IT service delivery.