Malika Flora
@malikaflora
I coordinate projects, records and stakeholder activities, supported by Oracle Project Management Cloud training.
What I'm looking for
I've supported project delivery at Almond Careers, maintaining project documentation, databases, reports, monitoring returns and event logistics from planning through completion.
In remote customer operations for Clinical Partners and Vodafone, I've managed high volumes of appointments, enquiries, records, escalations and sensitive information while meeting service deadlines. I've also supported operational and governance teams with safeguarding, complaints, concerns, accidents and data incidents.
I've completed Oracle Project Management Cloud training covering planning, execution, costing, billing, resources, budgets, forecasts and reporting. I bring fluent English and French communication, careful record management and practical coordination support to PMO and project teams.
Experience
Work history, roles, and key accomplishments
Remote Centre Advisor
Clinical Partners
Jan 2025 - Dec 2025 (11 months)
Acted as first point of contact for patients and professionals, coordinating appointments and maintaining accurate records. Managed high-volume calls and escalated sensitive matters appropriately.
Education
Degrees, certifications, and relevant coursework
Lewisham College
Level 3 Diploma, Business Management
2012 - 2015
Completed a Level 3 qualification in Business Management and a Level 2 qualification in Finance & Marketing.
Prendergast Ladywell Fields Secondary School
Secondary School Certificate, General Education
2007 - 2012
Completed secondary education with 8 subjects including Mathematics and English.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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