Looking for a job

Mak Zametica

@makzametica1

Hospitality and sales assistant with experience at Swissôtel Sarajevo and Pet Shop Bella Sarajevo, promoting products and serving customers.

Bosnia and Herzegovina

Message

What I'm looking for

I’m looking for a role where I can present products, create positive customer experiences, and represent a company’s brand. I enjoy working in the field and in dynamic environments, and I’m keen to learn and progress.

At Swissôtel Sarajevo, I completed a hotel internship working with guests and providing service. I collaborated with different teams and maintained a professional attitude toward guests and colleagues.

As a promoter with Martimex, Promands, I presented products to passers-by, distributed promotional materials and samples, and adapted my approach to different audiences. At Pet Shop Bella Sarajevo, I communicated with customers, handled direct product procurement from main suppliers, and closed daily sales and prepared reports.

With Pomozi.ba, I took part in organizing humanitarian actions and events and supported participants. I’m studying Management part-time at CEPS Business Economics and hold a Hospitality Technician qualification.

Experience

Work history, roles, and key accomplishments

Volunteer

Pomozi.ba

Jan 2022 - Jun 2023 (1 year 5 months)

Participated in organizing humanitarian actions and events, communicating with participants and providing support. Developed organizational skills, responsibility, and team spirit.

Event Organization Communication Skills Teamwork Responsibility

Promoter

Martimex

Conducted direct product promotion to attract attention and create positive brand impressions. Presented products to strangers, distributed materials, and adapted approaches to different audiences.

Product Promotion Communication Skills Public Speaking Adaptability

Sales Assistant

Pet Shop Bella Sarajevo

Worked as a sales assistant for pet products, handling daily customer communication and direct procurement from suppliers. Closed daily sales and prepared reports.

Customer Service Sales Procurement Reporting

Hotel Internship

Swissôtel Sarajevo

Worked with guests providing a high level of service, developing communication and interpersonal skills. Collaborated with different teams in a dynamic work environment while maintaining a professional attitude.

Customer Service Communication Skills Teamwork Interpersonal Skills