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Milica Drag

@milicadrag

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I keep administrative, product, invoicing, and documentation workflows accurate and organized.

Bosnia and Herzegovina

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What I'm looking for

I'm looking for administrative or data-entry work where I can keep documentation, product data, invoicing, and operational processes accurate, organized, and efficient.

I'm an Administrative Assistant supporting product data, customer documentation, quotes, credit notes, invoicing, and daily operational tasks at Vimkop Distribution.

I prepare product listing spreadsheets and labels, inspect goods returns, package orders and gift packages, and coordinate with sales on promotions, catalogs, and special offers.

Previously, I managed hotel reception operations at Hotel Fortuna and Hotel Moskva, handling reservations, guest communication, payments, invoices, records, and cross-department coordination.

I bring precise data entry and documentation management skills, with hands-on use of Excel, Google Workspace, Adobe Creative Cloud, Linux, and Windows.

Experience

Work history, roles, and key accomplishments

Current

Administrative Assistant / Data Entry

Current

Vimkop Distribution

Jan 2022 - Present (4 years 8 months)

Prepared and sent quotes, issued credit notes and invoices, processed returns, and maintained product listing spreadsheets. Coordinated with sales team and handled customer communication.

Data Entry Invoicing Credit Notes Product Listing Client Communication Sales Coordination Document Management Order Processing

Hotel Receptionist

Hotel Fortuna & Hotel Moskva

Jan 2019 - Dec 2022 (3 years 11 months)

Managed guest check-in and check-out, reservations, payments, and invoicing. Coordinated with hotel departments and handled guest requests and complaints.

Guest Relations Reservations Payment Processing Invoicing Document Management Communication Skills Front Desk Operations