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Nisada Višća

@nisadavia

Sales and logistics assistant manager at LUXOR XL d.o.o., processing orders and coordinating product delivery and customer support.

Bosnia and Herzegovina
Message

At LUXOR XL d.o.o., I assist with sales and logistics for furniture production and sales. I process orders, set delivery timelines according to available resources, and monitor fulfillment.

I also coordinate product samples and promotional materials, handle customer complaints and claims, and support customer service. My work includes warehouse checks and reporting on inventory and monthly sales plans.

As General Secretary at Gorska služba spašavanja Stanica Sarajevo, I organize administrative work, maintain records and archives, and prepare meeting minutes. I also support training, rescue operations, and project documentation.

Earlier, I worked as a Sales Agent at Denitel d.o.o., Easy Line d.o.o., and Telco d.o.o., promoting and selling products and services, acquiring clients, and providing customer support. I hold a bachelor's degree in German language and literature and speak German, English, Turkish, Serbian, and Croatian.

Experience

Work history, roles, and key accomplishments

GS
Current

Generalni sekretar i spasilac (pripravnik)

Gorska služba spašavanja Stanica Sarajevo

Sep 2021 - Present (5 years 2 months)

Volunteer work as General Secretary: organized administrative tasks, coordinated communication between members and departments, prepared and maintained meeting minutes, managed documentation and archives, kept member records, supported training and rescue operations, and worked on projects including project development, documentation, applications, and reports.

LD
Current

Asistent menadžera prodaje i logistike

LUXOR XL d.o.o.

Feb 2014 - Present (12 years 9 months)

Assisted in preparing offers for new product launches, defined delivery deadlines, organized sample production and delivery, processed orders, issued delivery and payment orders, monitored deadlines, handled complaints, acquired new clients, monitored market trends, provided customer support, controlled warehouse, reported on warehouse status and monthly sales plan, processed customer complaints,

Education

Degrees, certifications, and relevant coursework

YS

Yunus Emre Enstitüsü - Turkish Cultural Center Sarajevo

Certificate, Turkish Language

2015 - 2019

Completed a Turkish language course at the Yunus Emre Institute, achieving C1 level.

CS

CPE - Centar za poslovnu edukaciju Sarajevo

Certificate, English Language

2013 - 2013

Completed an English language course at CPE - Center for Business Education, achieving B1 level.

University of Sarajevo logoUS

University of Sarajevo

Bachelor, German Language and Literature

2008 - 2012

Bachelor's degree in German language and literature from the Faculty of Philosophy, University of Sarajevo.

MO

Mješovita srednja škola "Musa Ćazim Ćatić" Olovo

High School Diploma, Mathematics and Informatics

2004 - 2008

High school diploma with a focus on mathematics and informatics.

Tech stack

Software and tools used professionally

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