Open to opportunities

Makounga Veronique

@makoungaveronique

I integrate AI into project operations, streamlining workflows and reporting to boost productivity in remote, cross-functional teams.

Cameroon

Message

What I'm looking for

I’m looking for a role where I can run day-to-day project operations and embed AI into reporting and workflow automation—supporting cross-functional teams in remote settings, improving accuracy, and helping management make faster decisions.

I’m a Bilingual Project Operations & AI Integration Specialist with 3+ years of progressive experience coordinating project workflows, managing administrative operations, and integrating AI tools to optimize team productivity in remote and hybrid environments. I’m certified in AI Fluency (Anthropic) and Scrum Fundamentals, and I bring a track record of streamlining processes, maintaining clean digital records, and producing clear management reporting.

In my recent role, I provided administrative support across multiple departments by coordinating meetings and milestones, handling email correspondence and document preparation, and maintaining accurate employee/client databases in Google Sheets. I used AI tools and Prompt Engineering to build an AI-assisted weekly reporting pipeline, cutting manual reporting time by 40% and improving data clarity for senior review.

I’ve also managed operations independently in a multi-unit residential portfolio, handling tenancy documentation, onboarding, rent collection tracking, and digitizing records to improve audit readiness and retrieval speed by 60%. Earlier, I supported project planning and interministerial deliverables at the Ministry of Posts & Telecommunications, delivering research outputs and executive summaries on tight timelines while maintaining compliance and systematic record-keeping.

Experience

Work history, roles, and key accomplishments

Project Operations Manager

Private Portfolio

Jul 2025 - Jan 2026 (6 months)

Managed end-to-end remote administration for a multi-unit residential portfolio, ensuring 100% billing accuracy and 100% payment follow-up accuracy. Digitised and organised operational and financial records, reducing document retrieval time by 60% while maintaining full audit readiness and strict documentation compliance.

Remote Administration MS Excel Record Management Compliance Auditing Data Entry Conflict Resolution

Project Operations Coordinator

Markokorp

Jun 2024 - Apr 2025 (10 months)

Coordinated administrative and project operations across 3 departments at MARKOKORP, scheduling meetings with 0 conflicts and maintaining backlog-free email with a 100% SLA response rate. Built an AI-assisted weekly reporting pipeline that reduced manual reporting time by 40% and improved data clarity for senior review.

Project & Operations Administrative Coordination Google Calendar Asana Google Sheets MS Excel Prompt Engineering Record Management

Project Assistant

Ministry of Posts & Telecommunications

Jun 2023 - Aug 2023 (2 months)

Supported project planning and coordination activities under senior managers at the Ministry of Posts & Telecommunications by managing timelines, documentation, and interministerial deliverables. Processed high-volume official correspondence and produced executive-ready reports to help ensure compliance and audit readiness under tight deadlines.

Project Administration Compliance Auditing Record keeping Data Entry document preparation

Education

Degrees, certifications, and relevant coursework

ICT University

Master of Science (M.Sc.), Artificial Intelligence

Master of Science (M.Sc.) in Artificial Intelligence as a prospective candidate, focusing on AI applications in project automation and organisational systems.