Open to opportunities

Kik Irine

@kikirine

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Executive support and operations systems builder improving workflow efficiency.

Cameroon

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What I'm looking for

I’m looking to support executives and teams by building clear workflow and scheduling systems, improving follow-ups, and reducing manual work—so day-to-day operations stay organized, communication stays on track, and results show quickly.

I’m an Executive Support and Admin Operations professional with a strong focus on organizing operations, managing workflows, and supporting executives with clear systems that keep tasks, communication, and priorities on track. I’ve supported executives and teams by managing schedules, coordinating tasks, organizing workflows, and improving efficiency through structured follow-ups.

My approach is practical and system-driven: I build task tracking and onboarding processes, document procedures, and reduce manual work so daily operations run smoothly. From customer-facing administrative support to executive operations (including tools like Google Workspace, Asana, ClickUp, Calendly, Slack, Zapier, Airtable, and HubSpot CRM), I aim to keep teams aligned, follow-ups reliable, and communication flowing.

Experience

Work history, roles, and key accomplishments

Current

Executive Support Assistant

Current

Apex Knowledge Desk Delta

Jan 2025 - Present (1 year 5 months)

Supported executive operations by managing schedules, coordinating tasks, and organizing workflows to improve efficiency. Built task tracking systems, documented processes, conducted lead research, and supported client onboarding to keep follow-ups clear.

Executive Support Calendar Management Workflows Lead Research Client Onboarding Client Coordination Google Workspace Slack

Administrative Support Assistant

Crystal Comfort

Jan 2022 - Jan 2025 (3 years)

Handled customer communications and daily administrative tasks, ensuring timely responses and organized records. Managed scheduling, maintained client data, and improved coordination between clients and internal teams for smoother service delivery.

Customer Support Administrative Support Scheduling Data Entry Record keeping Microsoft Office Client Communication

Administrative Support Assistant

MTN Le Content

Jan 2017 - Jan 2020 (3 years)

Worked in a financial services environment managing customer inquiries, records, and processing national and international transactions. Ensured accuracy and confidentiality while supporting smooth day-to-day operations.

Records Management Transaction Processing Data Entry Confidentiality Accuracy Administrative Operations Process Adherence

Education

Degrees, certifications, and relevant coursework

Institut Universitaire des Grandes Ecoles des Tropiques

Higher National Diploma, Transport and Logistics

2017 - 2019

Obtained a Higher National Diploma (HND) in Transport and Logistics, building skills in supply chain management, transportation systems, and logistics operations. Developed practical abilities in planning, coordination, and resource management applied to business operations and administrative workflows.