Esoh Berlinda User
@esohberlindauser
Operations Director and Agile Project Manager driving cross-border tech deployments and operational efficiency.
What I'm looking for
I am an operations leader and Agile project manager with 8+ years delivering multi-country technology and development programs, working with international partners such as GIZ, UNDP, the EU, and the U.S. Embassy.
I have led large-scale events and program delivery, including planning the Cameroon International Tech Summit with over 10,000 participants, and mentored 30+ agri-tech and green-tech startups across 10 regions.
My strengths include remote team leadership, stakeholder engagement, data migration and QA, and process optimization; I routinely configure and manage Jira and Asana to improve productivity and compliance.
I am bilingual in English and French, experienced in cross-cultural collaboration across Africa, Europe, Asia, and the Americas, and committed to translating strategy into measurable operational outcomes.
Experience
Work history, roles, and key accomplishments
Operations Director
Mountain Hub
May 2024 - Present (1 year 10 months)
Provide operational oversight for a technology incubation hub, led planning and execution of the Cameroon International Tech Summit attended by over 10,000 participants, and managed partnerships and funding accountability with international institutions.
Project Manager
Iknite Studio
Jan 2024 - Nov 2025 (1 year 10 months)
Managed project teams and administrative operations for a creative studio, implemented Agile practices that improved team productivity by 50%, and maintained full project lifecycle documentation.
Agile Project Manager
Kuelap Inc.
Sep 2023 - Sep 2024 (1 year)
Led cross-functional remote teams deploying fintech solutions across multiple countries, configured and managed Jira Kanban/Scrum boards, and ensured compliance and timely delivery of projects.
Product Owner
Kuelap Africa SASU
Jun 2023 - Aug 2023 (2 months)
Coordinated requirements between stakeholders and development teams, maintained roadmap decisions and process documentation, and managed cross-departmental reporting for product initiatives.
Senior Service Delivery
Kuelap Africa SASU
Feb 2019 - Aug 2023 (4 years 6 months)
Managed end-to-end digital banking deployments across multiple countries, led data migration and cleansing efforts, and delivered training that improved operational efficiency by 25%.
Administrative Assistant
Skylabase
Aug 2017 - Jan 2019 (1 year 5 months)
Managed front desk and executive calendar, executed organizational development activities and staff training, and advanced from volunteer to full-time based on performance.
Administrative Assistant
Noela Lyonga Foundation
Jan 2017 - Jul 2017 (6 months)
Served as sole administrative officer for a volunteer-focused nonprofit, managing office operations, volunteer coordination, and event finances with accurate cash recordkeeping.
Education
Degrees, certifications, and relevant coursework
The ICT University
Bachelor of Science, Business Management & Sustainable Development
2024 -
Pursuing a Bachelor of Science in Business Management & Sustainable Development focused on managerial and sustainability practices.
National Zootechnical and Veterinary Training Center (CNFZV)
Higher National Diploma, Agro-Pastoral Counseling
2014 - 2016
Completed a Higher National Diploma in Agro-Pastoral Counseling with practical training in livestock and pastoral advisory services.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Social media
Job categories
Skills
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