Maitha Infante
@maithainfante
Debt collection and operations specialist driving recoveries, process efficiency, and client relationships.
What I'm looking for
I am a dedicated Debt Collection and Operations Specialist with eight years of combined experience in debt recovery, administration, leasing, HR support, and operations management. I consistently achieve payment recovery targets while maintaining professional, policy-compliant interactions with sensitive accounts.
My background spans inbound and outbound collections, payroll and daily operations management, leasing negotiations, and administrative reporting. I have supervised staff, streamlined processes, and coordinated cross-functional workflows to improve efficiency and accuracy.
I bring strong communication and negotiation skills, a detail-oriented mindset, and reliability under pressure. I am motivated to support teams, mentor colleagues, and contribute to measurable operational and financial improvements.
Experience
Work history, roles, and key accomplishments
Admin / Operations Manager
Three Cats Mookata
May 2023 - Dec 2025 (2 years 7 months)
Managed payroll and daily operations, supervised administrative staff, and coordinated reporting and process improvements to increase operational efficiency.
Debt Collection Specialist
Altair Global Solutions
Apr 2021 - Sep 2022 (1 year 5 months)
Managed inbound and outbound collections, negotiated payment arrangements, recovered outstanding balances, and maintained compliant account records and follow-ups.
Admin / HR Assistant
Alpha Turing Information Technology
Dec 2018 - Nov 2020 (1 year 11 months)
Performed administrative and clerical duties, prepared reports, processed move-in/move-out passes, and addressed unit and employee-related concerns to support office operations.
Leasing Specialist
YJ Realty and Brokerage Inc
Feb 2017 - Mar 2018 (1 year 1 month)
Drove leasing performance through client engagement, property presentations, negotiations, and lease preparation, resulting in increased occupancy and smooth transaction closures.
Education
Degrees, certifications, and relevant coursework
Montessori Professional
Diploma of Science in Accountancy, Accountancy
Grade: GPA 1.73 (satisfactory)
Activities and societies: Competent in NC III
Completed a Diploma in Science of Accountancy focusing on foundational accountancy principles and practical skills.
College (unspecified)
Diploma, Accountancy
2014 - 2016
Grade: GPA 1.73 (satisfactory)
Activities and societies: Competent in NC III
Completed a diploma-level college program in accountancy between 2014 and 2016.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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