Maimun Anshur
@maimunanshur
Motivated health advisor with strong customer service skills.
What I'm looking for
I am a motivated professional with experience as a health advisor and sales assistant. My background includes working in high-pressure environments where effective communication and active listening are crucial. I am committed to providing high-quality service and support, ensuring that every interaction is handled with care and professionalism.
Currently, I work as a Health Advisor, where I utilize NHS Pathways for telephone triage and symptom assessment. My role requires me to provide urgent care advice while maintaining calm and clear communication during emergencies. I take pride in my ability to manage sensitive situations and collaborate effectively with multidisciplinary teams to ensure the best outcomes for patients.
Previously, I gained valuable experience in retail as a Sales Assistant, where I honed my customer service skills and developed a keen eye for detail. I am now seeking to leverage my skills and experience in a customer-focused position that allows me to make a positive impact.
Experience
Work history, roles, and key accomplishments
Health Advisor
South Central Ambulance Service
May 2025 - Present (2 months)
Performed telephone triage and symptom assessment using NHS Pathways, providing health information and urgent care advice. Handled emergency calls with professionalism and empathy, ensuring clear documentation and accurate data entry.
Health Advisor
HUC
Jan 2024 - Nov 2024 (10 months)
Provided health information and urgent care advice through telephone triage and symptom assessment using NHS Pathways. Demonstrated effective communication under pressure, maintaining a calm and professional demeanor during emergencies.
Sales Assistant
Primark
Sep 2017 - Dec 2018 (1 year 3 months)
Managed till operations and customer service, handling refunds and exchanges efficiently. Maintained an organized shop floor by recovering and displaying stock, and addressed customer queries while managing stock orders.
Voluntary Retail Assistant
BOOTS
Apr 2017 - Jun 2017 (2 months)
Operated tills during peak hours, processing customer purchases and organizing incoming deliveries. Ensured products were properly tagged, priced, and displayed attractively on shelves, while also responding to customer inquiries.
Education
Degrees, certifications, and relevant coursework
Roehampton University
Bachelor of Science, Psychology and Criminology
Currently pursuing a degree in Psychology and Criminology, focusing on the intersection of human behavior and the justice system. Gaining knowledge in psychological theories, research methods, and criminal justice principles.
Khalsa College
GCSE, General Studies
Completed 6 GCSEs, including core subjects such as Mathematics, English, and Science. Developed foundational knowledge and skills across various academic disciplines.
British International College
A Levels, General Studies
Achieved 3 A Levels in Mathematics, English, and History. Developed advanced analytical, critical thinking, and writing skills through in-depth study of these subjects.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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