Hibah Yahia

Administered call and recall for patients with long-term conditions and managed reports for appointments. Managed patient data and bookings, liaising with external agencies and identifying coding discrepancies.

Delivered exceptional customer service by addressing inquiries, guiding customers to relevant products, and ensuring their satisfaction. Managed cash transactions at the till, showcasing strong attention to detail and accuracy.

Provided a welcoming and informative experience to customers, addressing queries, and guiding them to suitable products. Demonstrated effective communication and interpersonal skills while working at the tills.

Conducted hands-on scientific research, showcasing critical thinking skills in analysing and evaluating research data. Acquired practical experience in collecting and analysing data, contributing to the overall research objectives.

Gained insights into General Practitioner duties, learning about patient observation and the use of relevant medical equipment. Developed proficiency in recording patient information, including patient history, lab results, examinations, and test requests.

Demonstrated creativity and customer service skills by crafting bouquets, flower pots, and engaging with customers. Maintained a high level of store cleanliness and organisation, contributing to a positive shopping environment.

Currently pursuing a degree in Biomedical Science, focusing on the scientific principles underlying health and disease. This program involves in-depth study of biological systems and medical applications.

Completed A Levels in Applied Science and Health and Social Care. Gained foundational knowledge in scientific principles and healthcare practices, preparing for higher education.

Grade: English (C), Maths (C), Science (B)

Activities and societies: Studied subjects including English, Maths, and Science.

Achieved 6 GCSEs, including English, Maths, and Science. Developed a broad academic foundation across various subjects during secondary education.