At DictationOne, I handled client inquiries, resolved technical issues, and guided users through software systems. I also processed orders and coordinated logistics.
I supported subscription renewals and retention calls, maintained client histories, and processed team dictations and transcription workflows.
At Innovative Work Solutions, I reviewed claims documentation, verified policy compliance, and updated confidential client records. I also processed and audited operational data for integrity and accuracy.
At Elevate Holding, I qualified leads through outbound calls, recorded client interactions in CRM systems, and guided prospective clients through financial decisions. I also contributed to marketing campaigns with Enactus ECU.
