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Fadwa Salih

@fadwasalih

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Dedicated business graduate with multi-industry experience in claims handling.

Egypt

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What I'm looking for

I am looking for a role that values collaboration and offers growth opportunities.

I am a dedicated and results-driven Business and Management graduate with diverse experience across multiple industries, including insurance claims handling, human resources, and education. Currently, I work as a Claims Handler at Disaster Care Capital, where I manage the full lifecycle of insurance claims, ensuring smooth communication between insurers, loss adjusters, and clients. My role involves maintaining high standards of customer service while efficiently managing claims from initiation to resolution.

Previously, I gained valuable hands-on experience in human resources, supporting daily operations such as recruitment, employee relations, and payroll administration. My strong communication skills and collaborative approach have allowed me to contribute effectively to team success. Additionally, I have experience in teaching and academic support roles, which has further enhanced my ability to engage and motivate individuals in various settings.

Experience

Work history, roles, and key accomplishments

Current

Claims Handler

Current

Disaster Care Capital

Sep 2023 - Present (1 year 9 months)

Currently managing the full lifecycle of insurance claims, ensuring timely resolution while liaising with insurers, loss adjusters, and clients. Responsible for maintaining high standards of customer service and compliance with legal and regulatory standards.

Claims Management Customer Service Communication Problem Solving Compliance Technical Knowledge

HR Intern

Gaotek Inc.

Jul 2024 - Aug 2024 (1 month)

Assisted in recruitment processes by sourcing candidates, posting job openings, screening resumes, and conducting interviews. Managed communication with applicants through various platforms.

Recruitment Candidate Sourcing Interviewing Communication Job Posting

Junior HR Generalist

Creative Solutions Co. Ltd.

Aug 2021 - Apr 2023 (1 year 8 months)

Supported daily HR operations, managed employee records, and addressed employee inquiries. Involved in payroll data compilation and other HR-related tasks.

HR Operations Employee Relations Payroll Administration Communication Data Management

English & Maths Teacher

General Sciences English School

Dec 2020 - May 2021 (5 months)

Prepared and implemented lesson plans for students, monitored interactions, and assessed performance to ensure skill mastery. Utilized various instructional methods to engage students.

Lesson planning Assessments Classroom Management Instructional Methods Communication

Learning Assistant

Alresalah & Alhikma International School

Nov 2019 - Apr 2020 (5 months)

Worked with small groups to enhance learning, assisted teachers with grading, and supervised students during activities. Helped students adjust and reported behavioral issues.

Grading Communication Classroom Assistance

Intern (Consultant)

Hybrid Legal

Oct 2018 - Mar 2019 (5 months)

Collaborated with a team to investigate the development of a technology-driven client application software, contributing to project planning and execution.

Team Collaboration Project Planning Software Development Research Communication

Education

Degrees, certifications, and relevant coursework

University of Portsmouth

Bachelor (Honors), Business & Management

2016 - 2019

Graduated with a Bachelor (Honors) in Business & Management, focusing on various aspects of business operations, management principles, and strategic planning.