Open to opportunities

Elsayed Aly Elsayed Aly Ragab

@elsayedalyelsayedaly

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Recent business graduate passionate about finance and client relations.

Egypt

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What I'm looking for

I am looking for a role that fosters growth, teamwork, and innovation in finance or business development.

I am a recent Business graduate with a Bachelor of Business Finance and Investment from Alexandria University, where I achieved a GPA of 3.76 with honors. My academic journey has equipped me with a solid foundation in finance, business development, and human resource management. I am eager to apply my knowledge in a global career setting, where I can further develop my skills and contribute to organizational success.

Throughout my internships, I have gained valuable experience in account management, digital marketing, and sales. At Xfinity Comcast, I managed billing accounts and collaborated with cross-functional teams to enhance customer satisfaction. My role as a digital marketing intern allowed me to hone my skills in market research and content creation, while my experience at Banque Misr provided insights into banking products and customer engagement. I thrive in collaborative environments and am committed to embodying company values through effective communication and relationship-building.

Experience

Work history, roles, and key accomplishments

Account Management Associate – Billing Department

Xfinity Comcast

Nov 2024 - Present (8 months)

Managed billing accounts for a diverse customer base, ensuring accuracy and timely resolution of discrepancies. Analyzed customer billing data to identify trends, reduce errors, and improve efficiency in payment processing. Collaborated with cross-functional teams to implement billing solutions that enhanced customer satisfaction and operational performance.

Account Management Billing Data Analysis Payment Processing Customer Satisfaction Account Reconciliation

Mint Ambassador

Mint

Sep 2022 - Present (2 years 10 months)

Acquired entrepreneurship, innovation, and critical thinking skills through the program. Developed strong teamwork and time management abilities.

entrepreneurship Innovation Critical Thinking Teamwork Time Management Leadership

Digital Marketing Intern

Global Commerce Media

Sep 2022 - Present (2 years 10 months)

Learned market research and study, and how to handle the Wordpress content management system. Created content optimized for Internet search engines, and gained basics in SEO OnPage and social media.

Market Research WordPress Content Management SEO Content Creation Social Media Marketing Digital Marketing

Trainee

Banque Misr

Aug 2022 - Present (2 years 11 months)

Understood customer needs and accordingly worked to recommend suitable bank products. Actively participated in development meetings which facilitated key discussions.

Banking Operations

Social Media Member

Enactus Alexandria University

Aug 2022 - Present (2 years 11 months)

Created and curated engaging content to support project awareness and outreach. Designed promotional graphics and logos using Canva and PicsArt. Collaborated with team members to align content with organizational goals, strengthening teamwork and communication skills.

Content Creation Social Media Graphic Design Canva PicsArt Teamwork Communication Project Awareness

Social Media Member

Youth Leading Youth – Ministry of Youth and Sports

Jul 2022 - Present (3 years)

Organized events and handled Microsoft Office, specifically Microsoft PowerPoint and Word. Created content and designs for the Ministry of Youth and Sports.

Microsoft Office PowerPoint Word Content Creation Graphic Design

Trainee

Banque Misr

Aug 2021 - Present (3 years 11 months)

Maintained up-to-date knowledge about bank products and service offerings. Engaged in assigned training projects across departments.

Financial Services Training Customer Service Product Knowledge

Sales & Marketing Internship

Egyptian LinearAlkyl Benzene

Gained hands-on experience in managing sales transactions and preparing accurate sales reports. Learned techniques for prospecting potential customers, identifying leads, and understanding customer needs. Developed skills in sales data analysis to support decision-making and performance tracking.

Transactional Sales Sales Reporting Prospecting Lead Generation Sales Data Analysis Negotiation

Education

Degrees, certifications, and relevant coursework

Alexandria University

Bachelor of Business, Finance and Investment

Grade: 3.7600 Excellent with Honor

Graduated with a Bachelor of Business in Finance and Investment from Alexandria University, English Section. Achieved an excellent GPA of 3.7600 with Honor.