Mahmoud Majed

Founded and run a web-services studio; own the full client lifecycle: outreach, pitching, scoping, pricing, delivery, and after-sales support for business clients. Sell consultatively: translate what a business needs into a scoped, priced offer, close it, and deliver end-to-end.

Lead a team of up to 5 cold callers and appointment setters selling business-loan services to Canadian business owners, owning daily performance, motivation, and objection-handling coaching against lead-generation targets. Partner directly with the CEO on building the sales team: sourcing, interviewing, and onboarding new reps.

Dispatched field technicians to emergency maintenance jobs across US client sites, triaging incoming requests by urgency to minimize downtime and property damage. Ran real-time scheduling between technicians and clients, keeping resolutions fast and clients informed throughout.

Made outbound satisfaction and feedback calls for a high-volume home-services platform, surfacing service-quality issues early. Ran client-preference surveys and captured detailed service requirements to drive accurate client-helper matching.

Ran daily front-of-house operations: customer relations, cash handling, shift scheduling, staff training, and open/close procedures.

Provided bartending services at a kiosk establishment.

Handled B2B and retail product sales, cost-benefit and needs analyses, and long-term account relationships.

Worked as a sales representative for PriviLeb.

Completed 3 years of Radio & TV studies at Notre Dame University (NDU) in Lebanon.

Earned the Lebanese Baccalaureate in Sociology & Economics from Collège Notre Dame des Grâces, Kfarshima.