Open to opportunities

Joe Dagher

@joedagher

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Bilingual business professional skilled in sales, leadership, and customer success.

Lebanon

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What I'm looking for

I seek a role where I can apply sales and customer-success expertise, lead small teams, and drive measurable business outcomes in a collaborative environment.

I am a bilingual business professional with over three years of hands-on experience across sales, operations, and team leadership. I thrive in high-pressure environments, consistently delivering results through strong problem-solving, adaptability, and clear communication.

My recent roles include driving pipeline growth as a Sales Development Representative and managing verification of benefits and case workflows while liaising between American and Lebanese teams. I have led small teams, maintained operational continuity during critical periods, and met KPIs through proactive outreach and qualification.

I bring a practical mix of sales management, quality control, and customer-success expertise, and I am committed to contributing to business objectives through collaborative leadership and a results-driven approach.

Experience

Work history, roles, and key accomplishments

Sales Development Representative

Kluvo

Aug 2025 - Dec 2025 (4 months)

Drove pipeline growth by sourcing high-quality leads, executed high-volume outreach and cold calling to qualify prospects, and scheduled discovery meetings that contributed to new business acquisition and revenue generation.

Lead Generation Cold Calling Prospecting CRM Pipeline Management KPI Tracking Sales Outreach Meeting Coordination

Verification of Benefits Specialist

Myteem / Monte Nido

Jan 2024 - Jul 2025 (1 year 6 months)

Completed verification of benefits and managed cases, handled 100+ emails daily, led a team of three and acted as primary liaison between American and Lebanese management to maintain operational continuity.

Case Management Team Leadership Problem Solving Insurance Coordination Cross Cultural Communication

Sales Representative

Rivet Inc.

Jul 2023 - Dec 2023 (5 months)

Conducted sales activities and engaged prospects to support revenue goals and customer acquisition during the role tenure.

Sales Customer Engagement Prospecting Negotiation CRM Outreach Communication

Kitchen Staff / Front of House

McDonald’s Corporation

Apr 2022 - Oct 2022 (6 months)

Performed kitchen and front-of-house duties, maintained service standards and supported fast-paced operations to ensure customer satisfaction.

Food Service Customer Service POS Teamwork Food Safety Time Management Multitasking

Kitchen Staff / Front of House

Burger King

Apr 2021 - Oct 2021 (6 months)

Supported kitchen and front-of-house operations, delivering consistent customer service and maintaining operational efficiency in a fast-paced environment.

Food Service Customer Service POS Teamwork Multitasking