Mahati Kavuri
@mahatikavuri
Senior Content Specialist at Amazon Development Centre, improving quality operations with SOPs and WBR reporting.
IndiaWhat I'm looking for
At Amazon Development Centre, I support the Product Lifecycle Support Team through quality auditing, SOP development, stakeholder coordination, and operational reporting. I present team metrics during Weekly Business Review meetings and collaborate with technical teams on data ingestion and database integration.
As a Senior Content Specialist, I received the Rockstar Performer Award three times in a row. Before this, I sourced and audited product-support content, conducted UAT, and supported team operations as a Content Specialist.
On the Control Tower Team, I gathered and analyzed stakeholder data, published performance reports, and supported capacity planning and disruption management. I also developed SOPs and workflow documentation and worked with cross-functional teams on business requirements and process improvements.
Earlier, I worked in quality and data operations, conducting audits, training on QA standards, and improving workflows. At Rofous Software Pvt Ltd, I used the ATLAS tool for data handling and testing, conducted quality analysis on map data, and contributed to Business Requirement Documents.
Experience
Work history, roles, and key accomplishments
Performs quality auditing, develops SOPs, coordinates with stakeholders, and presents metrics during Weekly Business Reviews. Awarded Rockstar Performer Award three times in a row.
Sourced, audited, and managed content for product support, conducted UAT, and provided team support. Exceeded content management goals and received Rockstar Performer Award three times.
Gathered and analyzed data from stakeholders, published performance reports, supported capacity planning, and developed SOPs. Collaborated with cross-functional teams to optimize processes.
Managed data extraction, cleaning, and allocation, conducted audits, and provided training on QA standards. Implemented process improvements to increase productivity.
Analyst
Rofous Software Pvt Ltd
Nov 2011 - Jun 2012 (7 months)
Utilized ATLAS tool for data handling and testing, mentored new joiners, and conducted quality analysis on map data. Contributed to Business Requirement Documents.
Education
Degrees, certifications, and relevant coursework
Joginpally Bhaskar Rao Institute of Engineering and Technology (JNTU)
Bachelor of Technology, Civil Engineering
Grade: 76%
Bachelor of Technology in Civil Engineering, completed in 2011 with 76%.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Job categories
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