At Rosewood Mandarina, I contributed to the hotel’s pre-opening by supporting housekeeping procedures, service standards, and operational readiness. I now coordinate daily housekeeping assignments and room readiness.
I guide and train housekeeping team members to maintain room presentation and personalized guest service. When guests raise concerns, I address them and coordinate resolutions with care.
Previously, I supervised housekeeping at The Little Nell and worked as a Housekeeping Coordinator and Housekeeping Trainee at Four Seasons Hotels and Resorts. My experience also includes guest-facing rotations at Live Aqua Urban Resort.
