MSMadison Sage
@madisonsage
Experienced customer service professional with strong office administration skills.
CanadaWhat I'm looking for
I am Madison Sage, a dedicated professional with over seven years of experience in customer service, office administration, and team leadership. My strong work ethic and adaptability have allowed me to excel in various roles, consistently delivering excellent service in fast-paced environments. I pride myself on my ability to manage multiple responsibilities while maintaining professionalism and organization.
Throughout my career, I have developed a comprehensive skill set that includes proficiency in Microsoft Office, insurance documentation, payroll, and scheduling. I have successfully led teams, managed operations, and trained staff on customer service procedures. My goal is to contribute to a supportive workplace where I can continue to grow and provide value to my team.
Experience
Work history, roles, and key accomplishments
Customer Service Representative/SGI Issuer
Block's Agencies
Jun 2024 - Present (1 year 1 month)
Process home and auto insurance renewals with focus on compliance and accuracy. Handle inbound calls and assist clients with inquiries, renewals, and policy updates.
Set-Up Supervisor & Guest Services
Glow Saskatoon
Nov 2019 - Present (5 years 8 months)
Led installation of event structures and lighting for a large-scale winter festival. Provided on-site support including ticket scanning, crowd assistance, and safety checks.
Store Manager
Subway
Aug 2017 - Present (7 years 11 months)
Oversaw daily operations including staff management, scheduling, and payroll. Managed food inventory and coordinated supply orders to control costs.
Kiosk Manager
The Deck Kiosk
Apr 2017 - Present (8 years 3 months)
Managed food and beverage kiosk operations, including staff scheduling and daily openings/closings. Performed cash reconciliation, bank deposits, and inventory restocking.
Mealtime Assistant
Langham Senior Citizens Home
Jul 2015 - Present (10 years)
Set and cleared dining tables for residents, providing assistance with seating and mealtime support. Served meals and beverages while maintaining a clean, respectful environment.
Education
Degrees, certifications, and relevant coursework
Walter W Brown High School
High School Diploma, General Studies
Completed grades 6 through 9 before transferring schools and advancing two grade levels. This accelerated my high school education.
The Marsh Academy
High School Diploma, General Studies
Completed high school after advancing two grades during school transfer. This allowed for an accelerated graduation.
Tech stack
Software and tools used professionally
Availability
Location
CanadaAuthorized to work in
Job categories
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