Open to opportunities

Cheyenne Thomas

@cheyennethomas

I am an experienced administrative professional delivering organized, customer-focused office support and efficient operational solutions.

Canada

Message

What I'm looking for

I am seeking an administrative or office management role where I can apply customer-service, payroll, invoicing and systems experience in a collaborative, community-minded organization that supports growth and balance.

I am a motivated administrative professional with extensive customer service and office management experience, currently serving on multiple local nonprofit boards and volunteering in my community. I thrive in high-pressure, fast-paced environments and apply strong communication and problem-solving skills to drive positive results.

My background includes roles as an Office Manager/Administrator, CSR at a bank, and Sales/HSE Manager, where I handled payroll, invoicing, onboarding, data entry, and worked with systems such as Sage, Axon, SAP, Comply Works, Work Hub, and ISN. I focus on optimizing performance, training colleagues, and delivering accurate operational support.

Experience

Work history, roles, and key accomplishments

Current

Customer Service Representative

Current

ATB Financial

Jun 2025 - Present (2 months)

Provide daily customer banking services including deposits, withdrawals, transfers and account openings while accurately processing cash transactions and maintaining balanced cash drawer to ensure compliance and high customer satisfaction.

Customer Service Banking Operations Compliance Communication Microsoft Office

Office Manager

SLI Logistics Ltd

Nov 2022 - Mar 2025 (2 years 4 months)

Managed billing, biweekly payroll, payables and invoice distribution using Sage, Axon and SAP, trained staff and onboarded new employees to improve financial processing accuracy and timeliness.

Office Management Payroll Accounts Payable Invoicing Axon SAP Onboarding Customer Relations

Sales/Rental/HSE Manager

Alberta Safety Control

May 2021 - Jan 2022 (8 months)

Oversaw rental operations and HSE duties, maintained fleet inspections and records, and managed recruiting and safety compliance using ComplyWorks and ISN to support operational readiness.

Operations Management Fleet Management Microsoft Excel Recruitment Compliance

Database Administrator

McStrong Safety Services

Oct 2019 - Apr 2020 (6 months)

Performed data entry and retrieval, maintained filing and receipts, and ensured database accuracy to support operational reporting and record keeping.

Data Entry Database Administration Microsoft Excel Microsoft Word Data Quality Attention To Detail

Server/Bartender

Tops Restaurant & Lounge

Jan 2016 - Nov 2018 (2 years 10 months)

Handled cash and debit transactions, managed inventory and VLT payouts, and provided customer service in a high-volume restaurant environment to maintain service quality.

Inventory Management Customer Service VLT Operations Multitasking