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Madinah Namugga

@madinahnamugga1

Direct Sales Executive delivering tailored home broadband solutions and measurable sales growth.

Uganda
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What I'm looking for

I’m looking for a role where I can combine direct sales, client relationship management, and digital marketing to deliver measurable growth. I want a team that values technical problem-solving, customer satisfaction, and continuous learning.

I’m a dynamic, results-driven professional with extensive experience in direct sales, financial advisory, affiliate marketing, and digital marketing. I currently work as a Direct Sales Executive in Home Broadband Sales at Airtel Uganda, focused on delivering tailored internet solutions that improve client connectivity experiences.

In my role, I handle client registrations with accuracy and completeness, proactively address client inquiries and concerns, and use technical product knowledge to help clients make informed decisions. I also develop and implement sales strategies to achieve and exceed sales targets through persuasive communication and strong customer service.

Previously, I served as a Financial Advisor at Insurance Company of East Africa (ICEA), where I supported smooth onboarding, managed fund claiming, provided financial consultation, and ensured compliance with regulatory requirements and internal policies. I built lasting client relationships by offering personalized service and timely support.

Earlier, as an Affiliate Marketer at Dantty, I created and executed digital marketing strategies—optimizing SEO, building content, managing campaigns from ideation to execution, and using analytics to track performance and improve ROI. I enjoy collaborative work and continuous learning, bringing analytical and technical strength to every initiative.

Experience

Work history, roles, and key accomplishments

Airtel Uganda logoAU
Current

Direct Sales Executive

Airtel Uganda

Delivered tailored home broadband internet solutions by engaging clients, explaining product details, and supporting informed decision-making. Managed client registrations and resolved customer issues to maintain satisfaction and meet sales targets.

Education

Degrees, certifications, and relevant coursework

Islamic University of Uganda logoIU

Islamic University of Uganda

Bachelor’s degree in Business Studies, Business Studies

2021 - 2024

Earned a bachelor’s degree in Business Studies at Islamic University of Uganda from 2021 to 2024.

IU

Insurance College Uganda

Certificate of Proficiency

2022 - 2023

Completed a Certificate of Proficiency at Insurance College Uganda from 2022 to 2023.

Tech stack

Software and tools used professionally

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