Open to opportunities

Madhuri Magdum

@madhurimagdum

Message

I am an IT professional specializing in technical support, project coordination, and team mentoring.

India

Message

What I'm looking for

I seek a collaborative, growth-oriented role where I can apply technical support and project coordination skills, mentor junior staff, own module-level delivery, and drive process improvements to improve team efficiency.

I am an IT professional with a Bachelor of Engineering in Electrical and hands-on experience in technical support, project coordination, and academic instruction. At Tata Consultancy Services I have taken module ownership and driven documentation, scheduling, and quality standards.

I mentor new team members, lead knowledge-sharing sessions, and support cross-functional teams to deliver projects on time. Previously I lectured at Sharad Institute of Technology Polytechnic, guiding project-based learning and fostering teamwork among diploma students.

I hold certifications in Delivery Management, Infra & Data Security, and business communication, and I am focused on roles that combine technical problem-solving, team leadership, and process improvement.

Experience

Work history, roles, and key accomplishments

Current

Associate

Current

Tata Consultancy Services

Dec 2021 - Present (4 years 7 months)

Owned module-level responsibilities for Philippine Airlines and Titan projects, ensuring on-time delivery and high-quality output. Improved documentation and scheduling practices and mentored new team members to accelerate onboarding.

Microsoft Office Documentation Scheduling Troubleshooting Team Leadership HTML Mentorship