I've coordinated multiple web development projects at Lee & Nee Software (Exports) Ltd., managing delivery from initiation through completion. I track schedules, project progress, risks, documentation, and daily, weekly, and monthly status reports.
I work closely with developers, designers, QA teams, clients, and stakeholders, conducting regular client and project review meetings to keep delivery on track.
Previously at Webgrity, I led web development projects, gathered requirements from overseas clients, assigned work to development teams, and managed projects using Asana and Basecamp. My earlier roles at Vel Engineering Services and Crystal Cable Industries involved client coordination, project execution, documentation, ERP work orders, and dispatch activities.
Across 20 years of professional experience, I've also supported customers at Wipro BPO and IBM Daksh, resolving technical issues, maintaining customer records, and meeting service-quality expectations.
