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Prasanta Shee

@prasantashee

I've coordinated web development projects, client communication, schedules, documentation, and cross-functional delivery for over 11 years.

India
Message

I've coordinated multiple web development projects at Lee & Nee Software (Exports) Ltd., managing delivery from initiation through completion. I track schedules, project progress, risks, documentation, and daily, weekly, and monthly status reports.

I work closely with developers, designers, QA teams, clients, and stakeholders, conducting regular client and project review meetings to keep delivery on track.

Previously at Webgrity, I led web development projects, gathered requirements from overseas clients, assigned work to development teams, and managed projects using Asana and Basecamp. My earlier roles at Vel Engineering Services and Crystal Cable Industries involved client coordination, project execution, documentation, ERP work orders, and dispatch activities.

Across 20 years of professional experience, I've also supported customers at Wipro BPO and IBM Daksh, resolving technical issues, maintaining customer records, and meeting service-quality expectations.

Experience

Work history, roles, and key accomplishments

CL

Execution Executive

Crystal Cable Industries Ltd.

Aug 2018 - Oct 2018 (2 months)

Managed ERP work orders, coordinated dispatch and execution activities, and prepared project documentation. Coordinated with internal teams for timely execution.

WL

Technical Support Executive

Wipro BPO Ltd

Sep 2008 - Jan 2012 (3 years 4 months)

Provided HP desktop technical support and resolved customer issues through chat. Maintained customer records using ASTRO CRM and delivered quality support.

ID

Customer Support Executive

IBM Daksh

Nov 2006 - Oct 2007 (11 months)

Provided customer support, handled queries, and maintained service quality. Achieved customer satisfaction targets.

Education

Degrees, certifications, and relevant coursework

University of Calcutta logoUC

University of Calcutta

Bachelor of Commerce, Commerce

Completed Bachelor of Commerce degree from the University of Calcutta in 2006.

CS

Central Model School

Senior Secondary, General Studies

Completed Senior Secondary education from Central Model School in 2003.

Tech stack

Software and tools used professionally

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