At Eyby Marketplace, I support the customer lifecycle for a B2B marketplace and SaaS platform, from onboarding and platform configuration to training, adoption, issue resolution, and follow-up. I onboard vendors across subscription tiers and deliver product demonstrations that turn customer questions into clear next steps.
I also prepared and quality-checked tens of thousands of product records for marketplace onboarding, including cleaning, standardizing, mapping, and categorizing data. Previously, at TECH HARD OILFIELD SUPPLIES FZE, I managed corporate and key accounts across the sales and after-sales process, contributing to increased repeat business and customer retention.
