At Africa Tech Summit, I identify and secure strategic partnerships with tech startups, investors, and corporate leaders across Africa. I also pursue sponsorship opportunities and research trends to identify growth opportunities.
At Mifuko OY, I built a lead pipeline that increased new customers by 25% and grew revenue by over €50,000 within one year. I also created and launched the company’s first digital product catalog, increasing website clicks by 30%.
At Peach Cars Kenya, I improved customer contact and follow-up rates through communication strategies and CRM tools. I helped raise customer sentiment from 60% to 85% within three months and improved satisfaction scores by 25% by implementing a support ticketing system and delivering staff training.
At Uber, I supported driver-partners and riders in person, including onboarding and platform troubleshooting. My work contributed to a 15% improvement in Customer Satisfaction (CSAT) score.
