Madelyn Morina

I am a versatile professional with extensive experience in supporting cross-functional teams, facilitating customer relations, and managing process automation across CRM platforms. My proactive approach to problem-solving, combined with a strong blend of interpersonal skills and tech-savviness, has allowed me to excel in various roles throughout my career.

In my most recent position as a Senior Solutions Architect at The Rainmaker Institute, I was promoted to enhance SaaS offerings through participation in improvement initiatives. I managed the delivery of custom API and Zapier integrations, serving as the point of contact for vendor relations. My previous role as a Solutions Architect involved assisting clients in customizing and optimizing their CRM software, where I leveraged my sales workflow expertise to drive significant improvements in conversion results.

Throughout my career, I have developed business intelligence data visualizations to report on client KPIs and other metrics, facilitated various integrations, and created guides to support onboarding and training processes. My commitment to continuous improvement and effective communication has been key to maintaining strong working relationships with clients and vendors alike.