Madeline Simpson
@madelinesimpson
Dependable dental receptionist focused on efficient scheduling and patient service.
What I'm looking for
I am a dependable dental receptionist with progressive front-desk experience in busy family and private dental practices. I ensure smooth patient flow by managing check-ins, scheduling, insurance verification, and payment collection with attention to accuracy and a welcoming demeanor.
Across multiple roles, I have handled high call volumes, coordinated referrals and records transfers, and maintained organized reception areas to support clinical staff and enhance patient experience. I communicate treatment and insurance information clearly and compassionately.
My background also includes customer-facing retail and family nanny roles that strengthened my problem-solving, time management, and interpersonal skills. I bring a positive attitude, teamwork orientation, and strong schedule management to every workplace.
I am committed to delivering consistent, friendly service while supporting office efficiency and financial accuracy, and I seek to contribute these strengths to a patient-focused dental team.
Experience
Work history, roles, and key accomplishments
Dental Receptionist
Panther Creek Family Dentistry
Jun 2025 - Present (6 months)
Greet patients, verify insurance eligibility, schedule and confirm appointments, and collect payments to maintain efficient front-desk operations and improve patient flow.
Dental Receptionist
The Woodlands Dentist
Apr 2024 - Jun 2025 (1 year 2 months)
Managed front-desk workflow, handled high call and patient volumes, coordinated referrals and records, and collected payments to support clinical staff and patient care.
Dental Receptionist
Carrie Muzny, DDS
Apr 2023 - Sep 2023 (5 months)
Checked patients in, scheduled treatments, discussed cleaning and treatment details, and managed appointment flow to support efficient office operations.
Retail Sales Associate
Sweet Texas Treasure Boutique
Dec 2022 - Apr 2023 (4 months)
Used product knowledge to resolve customer needs, updated pricing and displays, and suggested add-on items to increase sales and maintain customer loyalty.
Family Nanny
Private Family
Aug 2022 - Aug 2022 (0 months)
Provided childcare, transported children to activities, maintained routines, communicated with parents, and built positive relationships to support child development.
Education
Degrees, certifications, and relevant coursework
Madeline hasn't added their education
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