Jessica Bergin

Maintained HIPAA-compliant patient records and implemented an electronic medical record system that improved data accuracy and streamlined documentation; coordinated appointment flow to minimize wait times and handled daily billing reconciliation.

Managed front-desk operations and insurance coordination, handling appointment scheduling, patient inquiries, and insurance documentation to ensure accurate billing and continuity of care.

Handled patient check-in/out, appointment management, and multiline phone systems while processing payments and maintaining accurate patient records to support clinical operations.

Greeted patients, managed paperwork and document scanning, scheduled and canceled appointments, and completed insurance forms and dental billing records to ensure accurate claims and daily balancing.

Performed four-handed dentistry, digital x-rays, polishing/flossing, assisted with sedations and nitrous oxide administration, and reviewed treatment with patients to support clinical care.

Received a high school diploma; completed secondary education preparing for entry-level administrative and dental assistant roles.