Kasey Brown
@kaseybrown2
Patient-focused medical receptionist and customer service professional.
United StatesWhat I'm looking for
I am a hardworking, outgoing customer-service professional with experience in medical reception, hospitality, and food service. I bring strong people skills, accurate data-entry, appointment scheduling, insurance verification, and cash handling to frontline roles.
My background includes receptionist work at Renewed Mind Psychiatry and Counseling where I scheduled appointments, verified insurance, collected co-pays, and managed referrals. I also served guests at Hampton Inn and worked as a server/host and lifeguard earlier in my career.
I attended Wiregrass Technical College for nursing coursework and completed classes in English, math, medical terminology, anatomy, nutrition and computer fundamentals. I am CPR certified, a strong typist, and committed to precise, professional work that improves customer experience.
Experience
Work history, roles, and key accomplishments
Receptionist
Renewed Mind Psychiatry and Counseling
Aug 2023 - Aug 2024 (1 year)
Managed patient scheduling and courtesy reminder calls, verified insurance and processed co-pays, and entered referrals and appointments into the practice management system to improve front-desk efficiency.
Server / Host
Farm House
Jun 2015 - Jul 2024 (9 years 1 month)
Delivered high-quality customer service as server and host, accurately completed transactions and maintained dining area cleanliness to enhance guest experience.
Front Desk Associate
Hampton Inn
Dec 2018 - Jul 2020 (1 year 7 months)
Provided guest services including room bookings, check-ins, and special accommodations while performing front-desk computer tasks and maintaining cleanliness standards.
Education
Degrees, certifications, and relevant coursework
Lowndes High School
High School Diploma, High School
Activities and societies: FFA; HOSA; Advanced Pre-AP/gifted program (Biology, History, Chemistry)
Attended Lowndes High School and participated in FFA, HOSA, and Advanced Pre-AP (gifted) courses including Biology, History, and Chemistry.
Wiregrass Georgia Technical College
Nursing (coursework toward diploma/degree), Nursing
Completed multiple college-level courses toward a nursing diploma/degree at Wiregrass Technical College, including English, Math, Psychology, Diet and Nutrition, Medical Terminology, Computer 2000, and Anatomy & Physiology.
Availability
Location
United StatesAuthorized to work in
Job categories
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