Sarah Bravo
@sarahbravo
Empathetic dental receptionist/treatment coordinator with 7+ years customer service and dental support experience.
What I'm looking for
I am a dedicated dental professional with hands-on experience as a Treatment Coordinator and training in dental assisting. Over seven years in customer-facing roles taught me to communicate clearly, manage schedules, and resolve billing and insurance questions to help patients receive care.
In my current role I explain treatment plans, verify insurance benefits, process payments, and present payment options so patients can access recommended care. I also handle front-desk tasks including appointment scheduling, patient data entry, and teamwork with orthodontists and oral surgeons.
My background includes store management, crew leadership, and food-service roles, which strengthened my cash-handling, organizational, and time-management skills. I hold dental assisting training and certifications including Dental Assistant Registration Course and BLS for Healthcare Provider CPR.
I bring a positive, service-oriented attitude, quick learning ability, and proficiency with Open Dental and office systems. I am seeking a dental receptionist or clinical administrative position where I can continue growing within a collaborative dental team.
Experience
Work history, roles, and key accomplishments
Treatment Coordinator
Normandy Dental
Jul 2021 - Present (4 years 3 months)
Manage patient treatment plans, verify insurance coverage, present payment options, and schedule procedures to maximize care acceptance and reduce patient out-of-pocket barriers.
Store Manager
Toxik Daiquiri
Jul 2020 - Jun 2021 (11 months)
Managed store operations, trained staff, performed nightly cash counts, restocked inventory, and built customer relationships to ensure positive experiences.
Crew Leader / Cashier
Golden Corral Corporation
Nov 2018 - Oct 2019 (11 months)
Opened front end, restocked products, ensured food safety and sanitation, trained new employees, and handled multitasking in a high-volume environment.
Customer Service Associate
H.E.B.
Mar 2016 - Oct 2016 (7 months)
Served customers at retail, assisted with bagging and inquiries, and developed community-facing relationships while maintaining high service standards.
Cashier
Whataburger
Oct 2014 - Mar 2015 (5 months)
Operated drive-thru and front counter registers, resolved customer complaints, and maintained fast-paced service while balancing school and work.
Education
Degrees, certifications, and relevant coursework
Houston Dental Assistant School - Clear Lake
Certificate in Dental Assisting, Dental Assisting
2021 -
Enrolled in an accredited Registered Dental Assisting program focusing on dental assisting skills and chairside support.
Harlingen High School
High School Diploma, General Secondary Education
2012 - 2015
Completed high school diploma with foundational academic coursework and part-time work experience during studies.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Website
hdas.bizJob categories
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