Kayla Clark
@kaylaclark
I’m a dental front desk professional who keeps schedules running, verifies insurance, and supports patients with care.
United StatesWhat I'm looking for
I thrive at the front desk of a busy dental practice, where I can combine patient-focused communication with accurate scheduling and smooth day-to-day operations. I’ve supported providers by keeping appointments on time, maintaining organization, and making sure patient information is complete.
Across multiple roles, I’ve handled insurance and benefits verification, reviewed treatment plan details with patients, and made sure claims were sent correctly with follow-up as needed. I’m comfortable speaking with insurance representatives and translating coverage into clear next steps for patients.
I work confidently in dental systems and office tools, including Dentrix and Open Dental, and I’m skilled with Microsoft Word and Microsoft Excel. From checking in patients to collecting payments and managing paperwork, I bring a detail-oriented approach to every task.
Beyond dentistry, I also bring customer service strength from coordinating shipments and supporting customers through updates and tracking. As a Certified Dental Assistant with CPR certification, I’m ready to contribute reliability, empathy, and momentum to a team that values patient experience.
Experience
Work history, roles, and key accomplishments
Business Assistant
Family Dental of Shawnee
Jun 2024 - Nov 2024 (5 months)
Maintained appointment schedules to ensure on-time visits and coordinated with the doctor to keep the clinic running smoothly. Verified insurance benefits, submitted claims, handled patient calls, and entered patient paperwork into computer systems.
Front Desk Receptionist
Dental Designs of Stroud
Jun 2023 - May 2024 (11 months)
Checked in patients, answered phones, scheduled appointments, verified insurance, and collected payments. Managed the doctor and hygienist schedules and reviewed treatment plans and benefits with patients.
Customer Service Representative
DuraCoatings
Feb 2023 - May 2023 (3 months)
Responded to customer phone calls and emails while preparing shipment paperwork and organizing documents. Tracked parts through production stages, set up shipments, and kept customers updated on delivery status.
Dental Insurance Coordinator
Southern Smiles Dental
Oct 2021 - Jan 2023 (1 year 3 months)
Spoke daily with insurance representatives to confirm dental benefits and input insurance data into Dentrix. Corresponded with patients to review benefits, support treatment option selection, and entered data using Microsoft Word.
Child Care Worker
Adventurous Beginnings for Children
May 2015 - Jan 2021 (5 years 8 months)
Prepared daily lesson plans and maintained a classroom of 20+ children. Handled front office responsibilities including child check-ins/check-outs and collected payments.
Education
Degrees, certifications, and relevant coursework
CPR Course (unspecified)
CPR Certification, CPR
2021 - 2023
Attended a CPR course and achieved CPR certification from October 2021 to October 2023.
Dental Assisting School (unspecified)
Certified Dental Assistant, Dental Assisting
2021 - 2023
Attended dental assisting school and achieved a Certified Dental Assistant certification from December 2021 to December 2023.
Moore High School
High School Diploma, High School
2013 - 2017
Earned a high school diploma from Moore High School from 2013 to 2017.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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