Madeleine Van Almen

Developed tailored restaurant solutions through consultative sales and discovery. Partnered with restaurant owners to assess operational pain points and present technology that improved efficiency, service, and profitability. Gained hands-on exposure to modern POS systems and merchant services in a fast-paced, field-based sales environment.

Managed day-of operations for over 70 events, coordinating cross-functional teams, vendors, and logistics to deliver seamless experiences. Used Tripleseat to organize event timelines, maintain communication, and manage service expectations.

Oversaw full-cycle event logistics including scheduling, staffing, and food & beverage execution. Supervised and trained front-of-house teams to deliver consistent hospitality and adhere to brand standards.

Developed structured, personalized routines for childcare including meal planning, developmental activities, and parent communication. This role focused on creating a nurturing and educational environment for children.

Supported restaurant owners in improving operations through business consultation, sales strategy, and culinary analysis. Delivered hands-on product demos and provided operational coaching to improve client performance and efficiency.

Managed operations and marketing initiatives across 10 high-volume locations. Identified and addressed operational gaps, implementing solutions to improve efficiency and team performance.

Directed multi-channel media campaigns including TV, radio, print, and digital platforms. Managed marketing calendars, brand compliance, and promotional events for local markets.

Designed and led onboarding programs for new managers and team members. Facilitated workshops to develop in-house Trainers and Coaches, ensuring consistent brand training.

Directed all restaurant operations with focus on labor, food costs, and profitability. Led P&L analysis, vendor relations, and cash handling processes.

Studied core principles of psychology, including cognitive, social, and developmental psychology. Gained foundational knowledge in research methods and statistical analysis.