Mac Milan Martin
@macmilanmartin
Strategy & operations business analyst translating insights into measurable execution.
What I'm looking for
I’m a strategy & operations professional with experience across renewable energy and banking, combining field-level customer insight with data-driven execution. I translate ambiguous business problems into structured workplans, synthesizing stakeholder inputs into clear recommendations and executive-ready reporting that improves operational performance.
In my most recent role, I led an organization-wide MondayCRM implementation and re-engineered end-to-end sales and operations workflows at Emerald Solar, improving workflow standardization and reducing manual processes by 30%, while increasing execution efficiency by 25%. I also built and automated an executive reporting framework to track revenue, pipeline health, conversion, and risks, and implemented lead-management automation (website forms, email, SMS routing) to improve lead capture and response time while reducing admin workload by 40%.
Experience
Work history, roles, and key accomplishments
Business Analyst
Emerald Solar
Sep 2025 - Dec 2025 (3 months)
Led the organization-wide implementation of Monday CRM, onboarding internal teams and clients while reducing manual processes by 30%. Re-engineered sales and operations workflows and automated executive reporting, improving execution efficiency by 25% and reducing admin workload by 40%.
Sales & Operations Associate
Tomato Energy
Jun 2024 - Sep 2025 (1 year 3 months)
Coordinated cross-functional processing of 500+ solar installation contracts, ensuring compliance and timely execution from sales to delivery. Built customer and territory mapping for 900+ leads and 400+ active projects, improving sales efficiency by 35% and contributing to a 25% increase in lead generation.
Field Sales Representative
Tomato Energy
Mar 2024 - Jun 2024 (3 months)
Completed 4,500+ door-to-door customer conversations to understand needs and local demand for renewable energy solutions. Generated 300+ qualified leads using value-selling fundamentals and exceeded targets.
Kitchen Manager
North Brewing Company
Aug 2023 - Jan 2024 (5 months)
Led daily kitchen operations and supervised/trained a team of 10+ to ensure consistent execution during peak hours. Reduced inventory waste by 40% and improved workflow efficiency by 20% by redesigning prep flow and handoffs.
Project Consultant
Aston Business School
Apr 2023 - Jun 2023 (2 months)
Defined client problem statements and structured a delivery plan across research, analysis, and recommendations. Conducted market and competitor research, synthesized stakeholder inputs, and delivered a final report and presentation with options and implementation considerations.
Business Development Executive
Axis Bank
Apr 2022 - Aug 2022 (4 months)
Generated leads and delivered customer presentations while supporting negotiations to meet business targets in a regulated environment. Tracked customer interactions and pipeline in CRM and monitored competitor activity to identify local risks and opportunities.
Education
Degrees, certifications, and relevant coursework
Aston Business School
Master in Business and Management, Business and Management
2022 - 2023
Earned a Master in Business and Management with focus areas including Operations Management, Marketing Management, International Business, and Accounting. Completed a project analyzing issues in Food Supply Chain Management.
Sacred Heart College
Bachelor of Science, Computer Applications
2017 - 2020
Earned a Bachelor of Science in Computer Applications with coursework spanning Computer Science, Mathematics, Statistics, and Accounting. Completed a project on an Online Property Management System.
Availability
Location
Authorized to work in
Job categories
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