MacKenzie Milon

•Provided in-person clinical counseling to a diverse caseload, adhering to ethical, legal, and organizational standards.
•Maintained accurate and timely clinical documentation, including intake assessments, progress notes, treatment plans, and termination summaries.
•Supervised and oversaw practicum and internship level students.
•Collaborated with clients' multidisciplinary care teams (e.g., psyc

•Lead and manage the daily operations of all programmatic and administrative functions.
•Develop and refine systems to ensure program delivery aligns with organizational values and goals.
•Supervise implementation and evaluation of programs in scholarship, early literacy, and mental health support.
•Support strategic planning and growth of initiatives, ensuring sustainability and scalabil

•Provided therapeutic services for clients and their families through assessment, diagnosis, treatment planning, termination, and referrals.
•Assisted in the management and execution of the TN Commission on Children & Youth Delinquency grant in collaboration with the Behavioral Health Director and the Clinical Coordinator of Counseling.
•Served as a Behavioral Health Consultant by supporting patie

•Led a team of five full-time Financial Counselors (FCs) to the highest level of production (Double Black) every month of supervisory tenure.
•Trained and monitored employees on best practices, company goals, and expectation.
•Performed due diligence and valuation processes of each customer’s individual financial situation and personal goals to reduce delinquency for the portfolio.
•Worked directl

• Counseled a case load up to five families for six-month time periods.
• Provided in-home counseling services.
• Proposed operational improvements to support organizational efficiency.
• Collaborated with youth, families, school officials and other community members to support the youth as needed.
• Participated in individual, treatment, and team meetings weekly.
• Provided crisis interviews and

• Administered individual reading pre- and post-assessments for the first and the last weeks of the CDF Freedom Schools program.
• Distributed and collected scholar pre- and post-surveys for the first and the last weeks of the CDF Freedom Schools program.
• Analyzed assessments of at least 30 scholars
• Distributed and collected surveys from parents and Servant Leader Interns for the last week of

• Supervised a staff of one Site Coordinator, seven Servant Leader Interns and five Junior Interns.
• Recruited, hired and lead professional development training.
• Recruited children and families to participate in the program.
• Coordinated staff participation in national training.
• Facilitated biweekly parent meetings.
• Ensured that the Children’s Defense Fund (CDF) Freedom Schools Integrated

• Developed trusting relationships with guests and engage them in services for housing, mental health, substance abuse, health, education, and employment.
• Facilitated referrals to services to ensure a smooth and established connection.
• Engaged guests during the Miriam’s Studio program and help ensure smooth functioning of studio groups.
• Maintained written and computerized records, compiled r

• Developed reentry case plan for all clients at each program phase.
• Completed psychosocial assessments on all clients during the intake process
• Addressed clients concerns and goals from their reentry plan
• Collaborated with the client, their family, other social services and staff to maximize outcomes for the client
• Facilitated and led group sessions for active clients

• Supervised seven student teachers.
• Recruited, hired and led professional development training.
• Coordinated afternoon activities, field trips, family engagement initiatives and volunteer responsibilities.
• Documented daily attendance of scholars/students in SIS.
• Conducted daily debrief sessions in an effort to maintain team spirit.
• Observed interns facilitating Integrated Reading Curricu

Worked as Servant Leader Intern at Nashville Freedom School Partnership.

Issued Jan 2026

Issued Oct 2025