Maame Serwaa
@maameserwaa
Human Resources professional specializing in recruitment, employee relations, and performance management.
GhanaWhat I'm looking for
I’m an HR practitioner with an HND in Business Administration and current final-year studies at the Institute of Human Resource and Management Practitioners (IHRMP). I’ve accumulated over five (5) years of practical experience in HR, supported by various trainings and workshops.
In my roles at SIC Life Savings and Loans, including Senior HR Officer (2023–date) and HR Officer (2017–2022), I’ve owned end-to-end people processes: on-time placement of staff, reference/background checks, and accurate HR documentation and KYC compliance. I also manage employee transactional requests, ensure TAT on HR services, and support timely leave, probation, and performance reviews.
My key strength is building relationships to achieve results. I’m self-motivated, flexible with changing challenges, and a team player—committed to compliance monitoring, training and monitoring for transfer of training, HR record accuracy, and reliable, timely reporting. I’m also ready to learn new skills to enhance my HR impact.
Experience
Work history, roles, and key accomplishments
Senior HR Officer
Sic Life Savings and Loans
Jan 2023 - Present (3 years 5 months)
Managed placement of staff across vacancies and completed reference/background checks to support accurate hiring decisions. Facilitated staff training and monitored compliance with HR policies while ensuring timely HR reporting.
HR Officer
Sic Life Savings and Loans
Jan 2017 - Jan 2022 (5 years)
Handled recruitment activities including completion of employee background checks and maintenance of accurate employee documentation and KYC compliance. Managed employee relations, leave, transaction requests, probation/performance reviews, and supported benefits and payroll complaint resolution with timely reporting.
HR Trainee
Sic Life Savings and Loans
Jan 2015 - Jan 2016 (1 year)
Supported internal and external customer relations and assisted managers/officers with day-to-day HR duties. Maintained staff/HR records and assisted with staff development planning and HR policy implementation while delivering requested files promptly.
National Service HR
Sic Life Savings and Loans
Jan 2014 - Jan 2015 (1 year)
Kept and updated staff/HR records and assisted with staff development planning and execution. Supported HR manager with implementation of human resource and administrative policies and ensured timely delivery of required files.
Education
Degrees, certifications, and relevant coursework
Institute of Human Resource and Management Practitioners (IHRMP)
Human Resource Management
Final year student at the Institute of Human Resource and Management Practitioners (IHRMP).
Cambridge International College
HND, Business Administration
Earned an HND in Business Administration from Cambridge International College.
Chartered Institute of Human Resource Management
Senior Professional Certificate, Human Resource Management
Completed a Senior Professional Certificate through the Chartered Institute of Human Resource Management.
Great Lamptey Mills
WASSC, Secondary Education
2008 - 2012
Completed WASSC (West African Senior School Certificate) at Great Lamptey Mills.
Availability
Location
GhanaAuthorized to work in
Job categories
Skills
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