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Lyric JacobsLJ
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Lyric Jacobs

@lyricjacobs

Customer Service Representative at InteLogix, helping customers pay Verizon wireless and internet accounts.

United States
Message

At InteLogix, I help customers pay off Verizon wireless pass debt and make payments on internet and wireless accounts. I also call collection agencies to verify payments.

I train new employees via Zoom on different software.

At Academy Sports + Outdoors, I processed customer orders and handled high-volume inbound and outbound calls. I also led team initiatives to improve workflow and support colleagues.

At AnywhereWorks, I answered calls for attorneys, collected information to assist with case evaluation, and maintained client records through data entry.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

JS

Justin F Kimball High School

High School Diploma, General Studies

2014 - 2017

Completed high school diploma at Justin F Kimball High School from August 2014 to May 2017.

Tech stack

Software and tools used professionally

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