At InteLogix, I help customers pay off Verizon wireless pass debt and make payments on internet and wireless accounts. I also call collection agencies to verify payments.
I train new employees via Zoom on different software.
At Academy Sports + Outdoors, I processed customer orders and handled high-volume inbound and outbound calls. I also led team initiatives to improve workflow and support colleagues.
At AnywhereWorks, I answered calls for attorneys, collected information to assist with case evaluation, and maintained client records through data entry.

