Lyka Lucas

Managed high-volume inbound international leads, conducting consultative sales conversations and converting qualified leads into paying clients. Maintained accurate CRM records and executed timely follow-ups in a remote, fast-paced environment.

Functioned as a dedicated Immigration Partner and Sales Specialist, engaging prospects through direct outreach and cold calling. Utilized immigration policy expertise to guide clients through complex application processes while driving high conversion rates.

Directed daily sales operations and provided strategic coaching to ensure team members met or exceeded performance targets. Monitored real-time data and sales metrics to implement effective workflows across inbound and outbound channels.

Met and consistently exceeded individual sales targets across both outbound and inbound channels through strong negotiation and relationship management.

Bachelor of Science in Information System from Technological University of the Philippines, completed in 2023.