Open to opportunities

Alex Dollison

@alexdollison

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HR professional specializing in full employee lifecycle, HRIS-driven process improvements, and bilingual support.

United States

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What I'm looking for

I am seeking an HR role where I can apply HRIS and process-improvement skills, lead onboarding and engagement efforts, and contribute to a collaborative, growth-oriented culture.

I am an HR professional with three years of hands-on experience supporting the full employee lifecycle, from recruitment and onboarding to engagement, compliance, and HR communications.

I have improved operational accuracy and efficiency by revitalizing LMS platforms, launching digital approval workflows, and auditing payroll processes to reduce errors and accelerate approvals.

I excel at streamlining processes using HRIS, SharePoint, Microsoft 365, and other tools while delivering professional front-line support that strengthens culture and operations.

I bring bilingual communication skills (English & Spanish), proven cross-functional coordination, and a results-oriented approach to talent acquisition, onboarding, and employee engagement.

Experience

Work history, roles, and key accomplishments

Current

Bilingual Leasing Hub Associate

Current

Cortland

Oct 2025 - Present (3 months)

Managed 50–80+ daily inbound/outbound prospect inquiries, qualified leads, and scheduled in-person visits to drive conversion through consultative selling and accurate CRM management.

Customer Service CRM Consultative Selling Scheduling Data Entry

Human Resources Officer

Princess Juliana International Airport NV

Jan 2024 - Jun 2025 (1 year 5 months)

Supported onboarding, benefits, and employee programs; revitalized HSI LMS to improve KPI tracking and course engagement and launched a digital training approval workflow to accelerate approvals.

Onboarding LMS HRIS Compliance Reporting Workflow Automation

Human Resources Coordinator

Marine Management and Consulting NV

Jul 2023 - Dec 2023 (5 months)

Provided front-office HR support and partnered with hiring managers; audited time and attendance to improve payroll accuracy by 30% for 35+ employees and streamlined cross-functional workflows.

Employee Relations Recruitment support Time Attendance Administrative Support Process Improvement

Human Resources Assistant

Rainforest Adventures SXM NV

Sep 2022 - Jul 2023 (10 months)

Supported daily HR operations including onboarding and employee relations; planned monthly engagement initiatives for a 60+ workforce and maintained personnel records to ensure compliance.

Onboarding Employee Engagement HR & Administration Records Management Employee Relations Compliance

Education

Degrees, certifications, and relevant coursework

Society for Human Resource Management

SHRM-CP, Human Resources

Pursuing the SHRM-CP certification in human resources (in progress).

International Air Transport Association (IATA)

Certificate, Human Resources Management

2024 - 2024

Grade: Distinction

Completed the Human Resources Management Certificate with distinction from IATA.

Learning Ladder

Certificate, Local Labor Law

2024 - 2024

Completed a Local Labor Law Certificate focused on regional employment law and compliance.

Florida State University

Bachelor of Science, Hospitality and Tourism Management

2017 - 2021

Activities and societies: Study abroad program participation in Panamá (2017–2019).

Completed a Bachelor of Science in Hospitality and Tourism Management with coursework emphasizing resort and hotel management, business management, human resources, food and beverage, and hospitality law.