Lusia Wuryani
@lusiawuryani
Detail-oriented virtual assistant with strong multitasking abilities.
What I'm looking for
I am a detail-oriented professional with a strong background in customer service and project management. With over 11 years of experience as an Email Responder at a Travel Agent Company, I have honed my skills in managing correspondence, addressing client inquiries, and providing effective solutions to problems. My ability to multitask and collaborate with teams has been instrumental in ensuring timely project completion and enhancing operational efficiency.
Throughout my career, I have demonstrated a proven ability to identify and implement process improvements, which has significantly contributed to the success of my team. I am eager to leverage my skills and experience as a Virtual Assistant, supporting organizational goals while continuing to grow professionally. My commitment to excellence and attention to detail make me a valuable asset to any team.
Experience
Work history, roles, and key accomplishments
Email Responder
Travel Agent Company
Jan 2014 - May 2025 (11 years 4 months)
Responded to client inquiries via email, providing detailed information and resolving issues promptly. Collaborated with colleagues to ensure efficient task completion and service delivery, while also identifying and implementing process improvements.
Education
Degrees, certifications, and relevant coursework
STEKOM Semarang
Bachelor, Computer Business
Studied Computer Business at STEKOM Semarang. Gained foundational knowledge in business principles and computer applications relevant to the field.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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