lusanda Gebashe
@lusandagebashe
Adaptable administrative professional combining customer service and IT knowledge.
What I'm looking for
I am an adaptable administrative and customer service professional with proven experience in office management, client engagement, and contract administration. I consistently deliver reliable support in fast-paced environments while maintaining attention to detail and professionalism.
In my role as Admin Officer / Receptionist at Peer Optometrist, I managed front-office operations, prepared expense reports, coordinated budgets, and oversaw contract processes, contributing to operational efficiency and compliance.
My background includes customer-facing roles in retail and hospitality where I achieved sales targets, built customer loyalty, and ensured smooth service delivery. I leverage strong communication, problem-solving, and interpersonal skills to resolve enquiries and foster positive relationships.
I am completing a Bachelor of Commerce in Information Technology and Management and seek opportunities that blend administrative expertise with IT knowledge to improve processes, customer service, and organisational performance.
Experience
Work history, roles, and key accomplishments
Admin Officer / Receptionist
Peer Optometrist
Jan 2020 - Sep 2025 (5 years 8 months)
Served as first point of contact and managed front-office operations, contracts, and client communications, improving administrative efficiency and ensuring contract compliance. Prepared expense reports, coordinated budgets, and resolved client enquiries to support smooth clinic operations.
Sales Representative
Guess Clothing
Jan 2016 - Nov 2016 (10 months)
Provided tailored customer service, met sales targets, and built customer loyalty through product recommendations and relationship-building. Organised daily sales plans to maximise efficiency and revenue.
Hostess
Mugg and Bean
Dec 2016 - Present (9 years 3 months)
Welcomed and seated customers, managed reservations and waitlists, and ensured smooth dining experiences through professional communication and service. Maintained a calm, customer-focused environment during high-traffic periods.
Education
Degrees, certifications, and relevant coursework
Management College of Southern Africa
Bachelor of Commerce, Information Technology and Management
2023 -
Bachelor of Commerce in Information Technology and Management student at Management College of Southern Africa from 2023 to 2025.
George Randell High School
National Senior Certificate (NSC), Secondary Education
Completed National Senior Certificate (Grade 12) at George Randell High School, graduating in 2015.
Availability
Location
Authorized to work in
Social media
Job categories
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