Lungile Phumela
@lungilephumela
Experienced professional with diverse skills and a passion for customer service.
South AfricaWhat I'm looking for
I am a highly skilled professional with a strong background in customer service and sales. Throughout my career, I have consistently achieved sales targets and provided exceptional service to clients. As a call centre agent at iTalk financial services, I effectively called clients and drove sales, ensuring that product knowledge was passed on to clients. In my role as a field sales agent at Real promotions, I successfully sold promotional products for tele companies and maintained client information. Additionally, I have experience as a cashier at Woolworths, where I handled cash and credit transactions and provided excellent customer service.
Furthermore, I have worked as a teacher's assistant at Kelekitso Comprehensive high school, supporting teachers in managing classes and providing extra help to learners. I am skilled in carrying out administrative tasks required by the school. Most recently, I worked as a games operator at HB leisure, where I interacted with guests, explained game rules, and handled payments.
Experience
Games Operator
HB leisure
Jan 2022 - Jan 2023 (1 year)
Interacted with guests and enticed them to play, explained the rules of the game, and handled payments while giving out prizes.
Teacher’s assistant
Kelekitso Comprehensive high school
Feb 2021 - Jan 2022 (11 months)
Supported teachers in managing classes, helped learners who needed extra help, and carried out administrative tasks required by the school.
Cashier
Woolworths
Mar 2020 - Dec 2020 (9 months)
Received payments from customers, issued receipts, and gift wrapped packages while keeping track of all cash and credit transactions.
Field sales agent
Real promotions
Jan 2019 - Jan 2020 (1 year)
Sold promotional products for tele companies, verified client information, and performed data capturing and retention of clients.
Call centre agent
iTalk financial services
Jan 2018 - Dec 2018 (11 months)
Contributed to and drove sales by effectively calling clients, achieved sales targets, and ensured product knowledge was passed on to clients.
Tech stack
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Availability
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