Open to opportunities

Lungile Ndzinisa

@lungilendzinisa1

Message

I drive customer sales, logistics administration, and accurate financial operations in high-volume environments.

Eswatini

Message

What I'm looking for

I'm looking for a customer operations, sales, logistics, or administrative role where I can strengthen client relationships, improve workflows, manage accurate transactions, and resolve customer needs in a high-volume environment.

I'm currently delivering front-line customer service and counter sales at Eswatini Scaff, where I recommend construction product configurations, upsell services and loyalty programmes, and manage daily point-of-sale transactions.

Across Eswatini Scaff, Form Scaff, International Tool Hire, and Feedmaster, I've supported equipment hire, client quotations, accounts receivable follow-up, freight logistics, invoicing, cash collections, and customer escalations. I use systems including AccPac, PumaTech, Orange Software, and Microsoft Excel to maintain accurate records and streamline administration.

At Feedmaster, I supported HR operations by processing payroll workflows, maintaining biometric attendance records, auditing personnel files, and managing petty cash. I've also coordinated logistics documentation and transport-client invoicing.

My background in public relations includes writing press releases, conducting media interviews, and supporting social media growth campaigns. I bring professional communication, conflict resolution, sales focus, and careful operational follow-through to every customer and administrative interaction.

Experience

Work history, roles, and key accomplishments

Current

Counter Salesperson

Current

Eswatini Scaff

Aug 2024 - Present (2 years)

Manage front-line customer engagement across in-person, telephonic, and email channels to deliver premium service. Execute daily financial transactions, balance point-of-sale cash registers, and maintain pristine accounting records.

Customer Service Sales Cash Management Accounts Receivable Conflict Resolution Upselling Point of Sale

HR Assistant & Logistics Admin Clerk

Feedmaster

Jul 2018 - May 2019 (10 months)

Administered daily human resources operational workflows, collaborating directly with the Payroll Officer to process employee wages and salaries. Configured and maintained the automated biometric fingerprint clocking system to track workforce attendance accurately.

HR Administration Payroll Biometric Systems Petty Cash Management Logistics Coordination Invoicing

Exam Invigilator

St. Theresa's High School

Oct 2016 - Nov 2017 (1 year 1 month)

Supervised localized administration for Form 3 JC and Form 5 Cambridge External Examinations. Enforced testing protocols, verified examination centre readiness, and maintained strict academic integrity.

Sales and Marketing Officer

International Tool Hire

Jun 2017 - Aug 2017 (2 months)

Served as the subject matter expert for scaffolding inquiries, anchoring front-desk customer sales. Generated complex client quotations and coordinated cross-border freight logistics with South African couriers.

Sales Customer Service Logistics Coordination Client Relationship Management

Data Capturer & Counter Salesperson

Form Scaff

Nov 2014 - Jul 2016 (1 year 8 months)

Utilized proprietary PumaTrack software to log and audit the delivery and return of hired construction equipment. Managed high-volume reception lines, providing technical advisory services regarding formwork and scaffolding safety.

Customer Service Technical Advisory Audit

Telesales & Marketing Assistant

Feedmaster

Sep 2014 - Oct 2014 (1 month)

Processed site customer cash collections, executing end-of-day balances and secure safe handovers for armed guard transit. Generated customs-compliant invoices for freight trucks transporting logistical goods across international borders.

Telesales Cash Management Invoicing Logistics Coordination