Luis Mundo
@luismundo
I evaluate bilingual AI content, research, and business logic for accurate, actionable decisions.
MexicoWhat I'm looking for
I evaluate AI-assisted content, research, and business information in Spanish and English, focusing on accuracy, logic, relevance, cultural context, and clear rationale.
As co-founder and Customer Support & Commercial Operations Lead at Bluedot Networking Professionals, I validate technical and commercial information, verify requirements through primary sources, and turn complex needs into actionable recommendations. I also review AI-generated research and drafts against reliable sources for reasoning, clarity, usefulness, and cultural appropriateness.
Previously at CERT and Videobank, I supported enterprise accounts serving more than 15,000 users, standardized review practices, and improved system deployment time by 45% while reducing error response and correction time by 25%.
Experience
Work history, roles, and key accomplishments
Co-Founder | Customer Support & Commercial Operations Lead
Bluedot Networking Professionals
Jan 2012 - Present (14 years 8 months)
Evaluate and validate technical and commercial information for accuracy and alignment with requirements. Conduct online research, review AI-assisted outputs, and provide clear rationale for corrections.
Education
Degrees, certifications, and relevant coursework
Universidad de las Américas Puebla
Bachelor of Science, Computer Systems Engineering
B.S. in Computer Systems Engineering from Universidad de las Américas Puebla.
Tech stack
Software and tools used professionally
Availability
Location
MexicoAuthorized to work in
Salary expectations
Job categories
Skills
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