TPthomas pentzek
@thomaspentzek
Experienced AI evaluator and content writer specializing in LLM evaluation and quality-driven content.
MexicoWhat I'm looking for
I am an experienced AI evaluator and content writer with over five years evaluating LLM outputs and more than ten years producing SEO and editorial content. I focus on correctness, relevance, completeness, tone, and policy compliance to improve model performance and user experience.
In my current role with Outlier, I evaluate AI responses using rubrics, write precise rationales, and document edge cases and typical error patterns such as hallucinations and incorrect conclusions. I consistently apply guidelines and provide clear improvement suggestions to support model optimization.
As a freelance content creator since 2014, I produce and revise web articles, longform explainers, and SEO content across finance, cryptocurrencies, technology, iGaming, and general web topics, working with CMS platforms like WordPress.
My background includes leadership roles as a Plant Manager in Mexico and client support management at Microsoft Mail App, where I led teams, drove quality management, and implemented process improvements—bringing a strong process mindset and emphasis on documentation and feedback loops.
Experience
Work history, roles, and key accomplishments
Content Writer
Freelance
Mar 2014 - Present (11 years 11 months)
Create and revise web articles, guides, and SEO content across finance, cryptocurrency, technology, and iGaming; deliver client-focused briefs with clear structure and high editorial quality.
AI Evaluator
Outlier
Evaluate LLM outputs using rubrics to assess correctness, relevance, completeness, tone, and safety; write rationales and improvement suggestions that reduce hallucinations and inform model optimization.
Plant Manager
Automotive Industry
Jan 2008 - Mar 2014 (6 years 2 months)
Managed production, quality, delivery performance, and KPIs for an international automotive plant; led cross‑functional teams and implemented standardized processes and continuous improvement initiatives.
Plant Manager
Textile Industry
Apr 2000 - Dec 2007 (7 years 8 months)
Managed production areas with responsibility for people leadership, quality, and process control; planned and optimized workflows to ensure stable operational results.
Client Support Manager
Microsoft Mail App
Led and coordinated support teams for Microsoft Mail App, managing quality, escalations, and stakeholder communication while analyzing recurring issues to improve processes.
Education
Degrees, certifications, and relevant coursework
Solingen Vocational School
Vocational Qualification, Wholesale and Foreign Trade
Completed vocational training as a wholesale and foreign trade merchant in Solingen, Germany.
Solingen Vocational School
Vocational Qualification, Motor Vehicle Mechanics
Completed vocational training as a motor vehicle mechanic in Solingen, Germany.
Availability
Location
MexicoAuthorized to work in
Job categories
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