At Rádio Popular - Electrodomésticos S.A, I manage and optimize system environments across Windows, macOS, and Linux, maintaining 97%+ reliable performance for enterprise assets.
I also carry out advanced diagnostics, system recoveries, and disaster data restorations for critical business hardware and mobile infrastructure.
At Info-eXe, I administered Windows and Linux servers and managed networking infrastructure, including DHCP/DNS configurations and Active Directory authentication. I also deployed and optimized OSTickets to organize support workflows.
Earlier, at NP4Game, I configured, diagnosed, and repaired computer systems and mobile devices, and performed operating system and firmware upgrades. I hold a Bachelor Degree in Computer Science and a Windows Systems Administration certification; my AWS Certified Cloud Practitioner certification is in progress.

