Open to opportunities

Luis Carlos Vanegas

@luiscarlosvanegas

Dedicated Industrial Engineer in progress, optimizing processes and delivering efficient, high-quality results through sales and customer service.

Nicaragua

Message

What I'm looking for

I’m looking for a role where I can apply my Industrial Engineering training and CRM-driven sales experience to optimize processes, improve customer outcomes, and grow with a supportive team focused on efficiency and continuous improvement.

I’m a dedicated, growth-oriented professional currently pursuing Industrial Engineering, committed to continuous self-improvement. I learn from challenges and turn them into achievements, with a strong focus on high efficiency and diligence.

In my most recent path, I’ve worked as a Sales Agent (Remote) with E-Solutions on the OYO campaign, supporting sales and customer services. I also use CRM platforms to track customer interactions and support Spanish lead generation.

I bring practical analytical and productivity strength through advanced Excel and Power BI, along with Microsoft 365 Suite and Microsoft Drive. Combined with my emotional intelligence, resilience, teamwork, empathy, and strategic time management, I aim to optimize processes and deliver top-quality results in the shortest time possible.

Experience

Work history, roles, and key accomplishments

Sales Agent (Remote)

E-Solutions

Handled sales and customer service activities for the OYO (On Your Own) campaign schedule, managing customer interactions and supporting lead generation. Used CRM tools to track customer needs and improve sales follow-up.

Sales Customer Service CRM Management Lead Generation English For Call Centers Advanced Excel Power BI