I've supported U.S. customers at DME on an Advanced Diabetes Supply account, resolving supply orders, billing, shipment, and insurance inquiries in English. I assist 60+ customers daily and maintain a 95% customer satisfaction score.
Previously, I supported Volkswagen Credit customers at Teleperformance with auto loans, financing accounts, payment status, balances, and due dates. I also co-founded Hello Hurra, where I managed online sales operations, fulfillment, digital customer communications, and retention strategies.
My background also includes leading exports at PYTCO and supporting Sage Telecom customers with billing, payments, and service upgrades. I bring 20+ years of customer service, sales support, and client relationship management experience.
