Luigi Youtube

I am a dedicated customer support agent currently working at Intouch CX, where I assist clients in both English and Spanish. My role involves utilizing Zendesk to manage inquiries and resolve issues efficiently. I take pride in my ability to communicate effectively and provide empathetic support to customers.

With a strong background in typing and drafting professional emails, I excel in creating clear and concise communication. I am passionate about learning and helping others, particularly in bilingual environments. My experiences have equipped me with the skills necessary to thrive in fast-paced settings while maintaining a focus on customer satisfaction.